How to Pause a Mail Merge Campaign

Introduction

Sometimes, you may need to pause a mail merge campaign that’s currently in progress. Whether it’s to address an issue or make adjustments, BetterMerge (formerly Mailway Mail Merge) provides an easy way to pause your campaign. This guide will walk you through the steps to pause your campaign and what to expect after doing so.

Step 1: Open the Campaign Report Page

First, navigate to the Campaign Report page for the campaign you want to pause. If you are not currently on this page, locate and open it to access campaign details and controls.

Step 2: Click the ‘Pause’ Button

On the Campaign Report page, find and click the ‘Pause’ button. This action will trigger a confirmation dialog box to ensure that you want to pause the campaign. Click ‘OK’ to confirm. This step is crucial to prevent accidental pauses and to ensure you truly intend to stop the campaign temporarily.

Step 3: Verify the Pause Status

After confirming, you will see a success message indicating that the campaign has been paused. The campaign status will change from ‘In Progress’ to ‘Paused,’ reflecting that the sending process has been halted.

Conclusion

Pausing a mail merge campaign is a straightforward process with BetterMerge, allowing you to manage your campaigns effectively. By following these steps, you can halt a campaign if needed and resume it later. For more details on managing and resuming paused campaigns, refer to the Campaign Report page or consult the full campaign management guide.