Q: Which plan should I choose?

Free : Perfect for testing. 50 emails/day, 5 campaigns/month, basic features. Lite : 500 emails/day, email tracking, scheduling, basic features. Plus : 1,500 emails/day, advanced personalization, custom attachments, Delivery Automation, and more. Pro : 2,000 emails/day, all features including email verification and priority support. See the pricing table above for exact prices in your region.

Q: What's the difference between daily quotas for Gmail.com vs Google Workspace?

Google imposes different sending limits: Gmail.com accounts : Lower limits (typically 100-500 emails/day). Our plans respect these limits to protect your account. Google Workspace accounts : Higher limits (up to 2000 emails/day for Pro plan). You'll see higher quotas if you connect a Workspace account. BetterMerge automatically detects your account type and applies the appropriate limits.

Q: Do you offer regional pricing adjustments?

Yes! We offer purchasing power parity (PPP) pricing for 30+ countries to make BetterMerge affordable everywhere. Your regional pricing is automatically applied based on your location. If you don't see suitable pricing for your region, please contact us at support@bettermerge.com .

Question 1

What is BetterMerge?

Accepted Answer

BetterMerge is a mail merge tool for Gmail that lets you send personalized emails at scale using Google Sheets. Perfect for outreach, marketing campaigns, newsletters, and any bulk email needs.

Question 2

Which plan should I choose?

Accepted Answer

Free: Perfect for testing. 50 emails/day, 5 campaigns/month, basic features.

Lite: 500 emails/day, email tracking, scheduling, basic features.

Plus: 1,500 emails/day, advanced personalization, custom attachments, Delivery Automation, and more.

Pro: 2,000 emails/day, all features including email verification and priority support.

See the pricing table above for exact prices in your region.

Question 3

What's the difference between daily quotas for Gmail.com vs Google Workspace?

Accepted Answer

Google imposes different sending limits:

Gmail.com accounts: Lower limits (typically 100-500 emails/day). Our plans respect these limits to protect your account.

Google Workspace accounts: Higher limits (up to 2000 emails/day for Pro plan). You'll see higher quotas if you connect a Workspace account.

BetterMerge automatically detects your account type and applies the appropriate limits.

Question 4

What happens if I exceed my daily email limit?

Accepted Answer

If you reach your daily limit (set by Google, not us), BetterMerge will automatically pause your campaign and queue remaining emails for the next day. We never risk your account by exceeding Google's limits.

Question 5

Can I upgrade or downgrade my plan anytime?

Accepted Answer

Yes, you can change your plan at any time from your dashboard. Upgrades take effect immediately. Downgrades take effect at the end of your current billing cycle.

Question 6

Can I save money with annual billing?

Accepted Answer

Yes! Annual billing gives you 2 months free — you pay for 10 months instead of 12. Plus, we're currently offering 25% off on all yearly plans for Black Friday (limited time).

Question 7

Do you offer regional pricing adjustments?

Accepted Answer

Yes! We offer purchasing power parity (PPP) pricing for 30+ countries to make BetterMerge affordable everywhere. Your regional pricing is automatically applied based on your location. If you don't see suitable pricing for your region, please contact us at support@bettermerge.com.

Question 8

What's your refund policy?

Accepted Answer

We offer a 14-day refund policy for all paid subscriptions. If you're not satisfied with BetterMerge within 14 days of purchase, contact us for a full refund. See our refund policy for complete details.

Question 9

Can I cancel my subscription anytime?

Accepted Answer

Yes, cancel anytime from your dashboard. Your subscription will remain active until the end of your current billing period, then you'll be moved to the Free plan.

Question 10

Is there a free plan?

Accepted Answer

Yes! Our Free plan includes 50 emails/day, up to 5 campaigns/month, and basic mail merge features. Perfect for trying out BetterMerge before committing to a paid plan.

Feature	Free	Lite	Plus	Pro
General
Daily email quota (Gmail.com account) *	50	500	500	500
Daily email quota (Google Workspace account) *	50	500	1500	2000
Google Sheets add-on
Web dashboard
Email Delivery
Senders	1	1	3	5
Personalization
Personalize email subject line
Personalize email body
Insert personalized images
Insert personalized links
Add personalized cc & bcc recipients	—
Add personalized attachments	—	—
Templates
Compose templates using rich-text editor
Create reusable snippets
Insert images	—
Max. images per template	—	5	10	10
Insert file attachments	—
Max. attachment size (MB)	—	2 MB	5 MB	10 MB
Max. attachments per template	—	2	5	5
Insert custom HTML code	—	—
Contacts
Manage contacts in Google Sheets
Skip hidden and filtered rows
Contact list segmentation	—
Contacts dashboard	—
Campaigns
Pause & resume your campaigns
Preview before sending
Auto-spread campaigns across days	—
Schedule your campaigns	—
Tracking
Track email opens	—
Track link clicks	—
Track unsubscribes
Reporting & analytics
Campaign reports (in-app)
Campaign reports (email)
Advanced
Delivery Automation	—	—
Set daily sending limit	—	—
Set delay between emails	—	—
Choose sending days	—	—
Choose sending time	—	—
Automatic Email Verification	—	—	—
Custom Tracking Domain	—	—	—	—
Subscription management
Manage subscriptions	—
Manage team licenses	—
Optional features
Track bounces	—	—
Track replies	—	—
Send follow-ups on same thread	—	—
Help & support
Support level	Basic	Standard	Standard	Standard
Email support
Ticketing portal
Chat support	—

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