Manage Your Subscription and Team
Introduction
Section titled “Introduction”Everything about your plan lives on the Subscriptions page in BetterMerge. From there you can upgrade, add seats for your team, give colleagues access, update your payment method, and cancel.
BetterMerge billing is handled by Paddle, our payment provider and merchant of record. Your receipts and invoices come from Paddle.
Buy a Plan
Section titled “Buy a Plan”- Go to Subscriptions from the left menu, or open the pricing page.
- Choose monthly or yearly billing. Yearly billing costs less per month.
- Click Get this plan on the plan you want and complete checkout.
Prices are shown in your local currency where available, and some countries receive regional pricing automatically.
After payment, the Subscriptions page may take a few minutes to refresh. If your plan still does not appear after five minutes, contact support.
Upgrade Your Plan
Section titled “Upgrade Your Plan”- On the Subscriptions page, find your current plan and click Upgrade plan.
- Choose the new plan. BetterMerge shows what is due now and what changes at your next renewal. You only pay the difference for the rest of the current billing period.
- Confirm the upgrade.
The new plan’s limits and features apply right away.
To move to a lower plan, contact support@bettermerge.com.
Give Your Team Access
Section titled “Give Your Team Access”One subscription can cover several people. Each person uses one seat.
Add Seats
Section titled “Add Seats”- On the Subscriptions page, click Add seats.
- Choose how many seats you need in total and confirm. You are charged a prorated amount for the rest of the current billing period.
You can have up to 10 seats on one subscription from the app. For more than 10, email support@bettermerge.com.
Add or Remove Team Members
Section titled “Add or Remove Team Members”- Click Manage users on your subscription.
- Choose Add members and enter your colleagues’ Google email addresses.
- Save. Each member gets the plan’s features the next time they use BetterMerge with that Google account.
If you add more members than you have seats, BetterMerge asks you to add seats first. To remove someone, remove their email from the member list; the seat becomes free for someone else.
Update Your Payment Method
Section titled “Update Your Payment Method”Click Update payment method on your subscription. You will be taken to Paddle to enter a new card or payment method securely.
Cancel Your Subscription
Section titled “Cancel Your Subscription”- On the Subscriptions page, click Cancel subscription.
- You will be taken to Paddle to confirm the cancellation. Check the dates Paddle shows for when your plan ends.
After your plan ends, your account moves to the free plan. Your templates, campaigns, and contacts stay in your account.
See our refund policy for refunds.
Check Your Usage
Section titled “Check Your Usage”Open Usage from the left menu to see how many emails you have sent and how much of your daily quota is left. The dashboard also shows your remaining quota at a glance. For how quotas work, see Email quotas.
Need Help With Billing?
Section titled “Need Help With Billing?”Email support@bettermerge.com with your account email address. For payment questions, Paddle’s receipt email also includes a link to their support.
New to BetterMerge?Start free — 50 emails/day, no credit card. Questions? Contact support.
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